Expanding licenses is the way to solve flaws in the taxi service [China Daily]
Views in Hong Kong can change quickly. After years telling people outside Hong Kong howconvenient and affordable its taxis were, I returned to a fierce debate over whether our taxisoffer poor service and whether Uber can shake up a staid system. I wonder if thosecomplaining have tried getting a taxi in the United States or India recently.
Uber’s entry into a new city follows a clear pattern. Uber operates – not always entirely legally -in a city and builds a customer base. When it runs into regulatory trouble, its supporters arguethat current taxi services are monopolistic and inadequate – a problem that, coincidentally, canbe solved by allowing Uber to operate. Eventually, Uber’s significant and usually affluent customer base forces governments to change their policies.